SG认证

日本SG认证问答 02

问Q ：
日本产品安全协会CPSA会将采取哪些措施？
What does CPSA do when it receives an application for SG Mark Compensation?
答A ：
产品安全协会CPSA会调查事故是如何发生的，以及是否是由于产品缺陷造成的。为此，我们将详细调查事故产品的损坏、变形和划痕，并调查事故原因以及您要求的事故情况信息。原则上，我们会在收到事故报告后两个月内以书面形式回复您。如果确定事故是由有缺陷的产品引起的，即与事故存在因果关系，我们将对认为必要的费用进行赔偿。提交证明损失的文件（医疗费收据、医疗证明等），计算赔偿金额，并与受害人就赔偿达成和解。请注意，无法提供证据的费用我们将无法补偿。如果SG标准（包括使用说明书）中有任何需要改进的地方，我们将对SG标准进行修订
CPSA examines the case to investigate the cause of the accident and whether the accident was caused by the failure of the product. To do so, CPSA checks the dents, the distortions, the scratches and other damages of the products to find out the cause the situation of the accident studying the report and other documents filed by the injurer. As a general rule, CPSA makes the decision in two months and informs the applicant of the result in a written form.　When CPSA judges that the accident was caused by the failure of the product, it compensates the amount of the money which reasonably covers the human loss resulted in the accident. CPSA asks the applicant to submit documents to prove the loss, such as the receipts of medical treatments and medical certificate, calculates the amount of compensation and settles the case with the applicant.

文章